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For a couple of decades I’ve been immersed in thinking about public service organizations and information. The projects I’ve worked on have spanned the human services, the justice system and public health. What fascinates me is the interplay among different frameworks for using information (such as program planning, front-line service provision, fiscal administration, performance measurement and program evaluation) and approaches to organizing data (especially software development methodologies, data architecture and information science). I’m particularly drawn to those loosely related approaches that are referred to as systems theories or systems thinking. I believe that the human service sector can use them to develop more strategic ways of managing information, eventually leading to better decision-making and more effective programs. I’ve published a number of articles on these topics.
I’ve created this blog as a venue both for myself and for others with congruent interests. If you have a topic you would like to blog about, or have other thoughts, please leave a comment below or contact me via LinkedIn.
Note: The opinions that I express in this blog are mine and do not necessarily represent the views of any organization of which I am or have been an employee, consultant, member or volunteer.